Certified Scrum Master® (CSM) - Learn how to facilitate and make the most effective use of agile and scrum teams

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 Start DateStart TimeEnd Time
Day 1 Tuesday, September 19, 2017 08:00 17:00
Day 2 Wednesday, September 20, 2017 08:00 17:00

Course TitleDurationDelivery NamePriceQty 
Certified Scrum Master® (CSM) - Learn how to facilitate and make the most effective use of agile and scrum teams 14:00Traditional ClassroomUSD $1495.00
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IIL is a Scrum Alliance® Registered Education Provider® (REP).



Course Level



This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations.

At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 24 out of 35 questions. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost.  After two attempts or 90 days, you will be charged $25 for each additional attempt.

Who Should Attend
  • Anyone who will be closely involved with teams adopting or using Scrum
Performance Focus
  • Learning the Agile principles
  • Scrum Overview
  • Defining Scrum roles and responsibilities
  • Going over product backlog and user stories
  • Estimating for planning
  • Scaling Scrum
What You Will Learn
  • The fundamental principles of Scrum
  • How to use the principles, practices, and tools required to be an effective ScrumMaster
  • How to make effective decisions regarding the application of the Scrum framework to different situations
  • Practical, project-proven practices
  • The essentials for getting a project off on the right foot
  • How to write user stories and structure your product backlog
  • How to help both new and experienced teams be more successful
  • How to successfully scale Scrum
  • Tips and tricks from the instructor’s many years of using Scrum in a wide variety of environments
Course Overview

Getting Started

  • Introduction
  • Course structure
  • Course goals and objectives

Agile Principles and Scrum Overview

  • Agile Principles
  • Lean Principles
  • Process control models
  • Incremental and Iterative development
  • Shifting the focus on product management
  • Overview of the Scrum process

The Team

  • Dedicated cross-functional teams
  • T-shaped people

Sprint Planning

  • Team capacity
  • Facilitating the Sprint Planning meeting
  • The Sprint backlog
  • Sprint Burndown chart

Scrum Roles and Responsibilities

  • The team and building effective teams
  • ScrumMaster responsibilities
  • Product Owner responsibilities
  • The Scrum project community
  • What happens to traditional roles in Scrum?

Scrum Meetings

  • Daily Scrum
  • Reviews
  • Retrospectives

Product Backlog and User Stories

  • Product backlog characteristics
  • User stories
  • Getting your first backlog
  • Getting backlog items ready
  • Slicing User stories

Estimation for Forward Planning

  • Why comparative estimation works
  • Planning poker
  • Affinity estimation

Release Planning and Tracking Progress

  • Velocity
  • Release planning
  • Tracking release progress

Scaling Scrum

  • Scrum of Scrums
  • Scaling the product backlog
  • Scaling across a program and business areas
  • Distributed teams


  • What did we learn, and how can we implement this in our work environments?

Project Management Institute (PMI)® Professional Development Units (PDUs)

Technical Leadership Strategic Total
Project Management Professional (PMP)® 0 14.00 0 14.00
PMI Program Management Professional (PgMP)® 0 14.00 0 14.00
PMI Agile Certified Practitioner (PMI-ACP)® 0 14.00 0 14.00
PMI Scheduling Professional (PMI-SP)® 0 14.00 0 14.00
PMI Risk Management Professional (PMI-RMP)® 0 14.00 0 14.00
PMI Portfolio Management Professional (PfMP)® 0 14.00 0 14.00
PMI Professional in Business Analysis (PMI-PBA)® 0 14.00 0 14.00

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