Assuring Quality Through Acceptance Testing - Making Sure that the Business Problem is Solved

Assuring Quality Through Acceptance Testing - Making Sure that the Business Problem is Solved

DurationDelivery NamePriceQty 
12:00On-Demand LearningUSD $850.00
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Basic understating of business analysis and software development

Course Level



It is the business analyst’s job to define the business problem to be solved by IT. It is also the business analyst’s responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem.  This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results.

Who Should Attend

It is important for you to attend if you: 

  • Work as a business analyst 
  • Perform acceptance testing on behalf of the users
  • Manage or monitor users performing acceptance testing
  • Prepare test cases for system or acceptance testing
  • Evaluate, analyze or record the results of acceptance testing
  • Ensure that the product is accepted and used in the business community and solves the initial business problem it was intended to solve
Performance Focus
  • Acceptance testing
  • System testing
  • Creation of test cases and test scenarios
  • Planning an acceptance test 
  • Confirmation of the business solution in the business environment
What You Will Learn

Upon completion, participants will be able to:

  • Create a set of acceptance test cases 
  • Manage and monitor an acceptance test stage where users perform the testing
  • Work with the development team in the systems testing stage
  • Assess the solution once it is in the business environment
Course Overview

Foundation Concepts

  • The role of the business analyst
  • An introduction to the BABOK® Guide
  • BA roles and relationships through the project life cycle
  • Introduction to assuring software quality through acceptance testing

The Scope of IT Testing

  • Overview of testing stages
  • The testing process
  • Testing documentation

Pre-Acceptance Testing

  • The BA’s role in testing 
  • Early development testing stages (unit and integration)
  • Late development testing stage (system)

The Acceptance Test Stage – Part I (Planning, Design, and Development)

  • Overview of user acceptance testing
  • Acceptance test planning 
  • Designing user acceptance tests
  • Developing individual user acceptance test cases
  • Building effective user acceptance test scenarios

The Acceptance Test Stage – Part II (Execution and Reporting)

  • Operating guidelines
  • Execution
  • Reporting

Post-Acceptance Testing

  • Overview
  • Project implementation
  • Project transition (project closure)
  • Production through retirement

Testing Commercial Off-the-Shelf (COTS) Software

  • Overview
  • Selecting the software
  • Implementing the software


  • What did we learn and how can we implement this in our work environments?

Note: The Business Analysis Body of Knowledge (BABOK®) is a useful accompaniment to this course. Prior to taking the course we recommend that you download a copy of the BABOK® from

Project Management Institute (PMI)® Professional Development Units (PDUs)

Technical Leadership Strategic Total
Project Management Professional (PMP)® 6.00 6.00 0 12.00
PMI Program Management Professional (PgMP)® 6.00 6.00 0 12.00
PMI Agile Certified Practitioner (PMI-ACP)® 0 6.00 0 6.00
PMI Scheduling Professional (PMI-SP)® 0 6.00 0 6.00
PMI Risk Management Professional (PMI-RMP)® 0 6.00 0 6.00
PMI Portfolio Management Professional (PfMP)® 0 6.00 0 6.00
PMI Professional in Business Analysis (PMI-PBA)® 0 6.00 0 6.00

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