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Project Management Metrics, Key Performance Indicators, and Dashboards - The Complexities with Creating Better Communications Management Skills with Clients, Mangment, and Stakeholders

Project Management Metrics, Key Performance Indicators, and Dashboards - The Complexities with Creating Better Communications Management Skills with Clients, Mangment, and Stakeholders



Course TitleDurationDelivery NamePriceQty 
Project Management Metrics, Key Performance Indicators, and Dashboards - The Complexities with Creating Better Communications Management Skills with Clients, Mangment, and Stakeholders 3:00On-Demand LearningUSD $350.00
 
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As a Project Management Institute (PMI)® Registered Education Provider (R.E.P.), IIL has agreed to abide by PMI®-established quality assurance criteria.


Prerequisites

Some practical experience in project management is essential. This program is intended for project personnel that wish to understand how better metrics will improve communications management practices with clients, stakeholders and project sponsors.

Course Level

Intermediate to Advanced

Description

The ultimate purpose of metrics and dashboards is not to provide more information, but to provide the right information to the right person at the right time using the correct media and in a cost effective manner. This is certainly a challenge. As computer technology has grown, so has the ease by which information can be generated and presented to management and stakeholders. Today, everyone seems concerned about information overload. Unfortunately, the real issue is non-information overload. In other words, there are too many useless reports which cannot easily be read and which provide readers with too much information, much of which may have no relevance.

We are now struggling to find better ways of communicating. Our focus today is on the unique needs of the receiver of the information. The need to make faster and better decisions mandates better information. Humans have a variety of ways by which they can absorb information. We must address all of these ways in the selection of the metrics and the design of the dashboards.

The three most important words in a stakeholder’s vocabulary are, “Making informed decisions.” This is usually the intent of effective stakeholder relations management. Unfortunately, this cannot be accomplished without an effective information system based upon meaningful and informative metrics and key performance indicators (KPIs).

For decades we believed that the only information that needed to be passed on to the client and the stakeholders were information related to time and cost. Today, we realize that true project status cannot be determined from time and cost alone. Each project may require its own unique metrics and key performance indicators. The future of project management may very well be metric-driven project management.

Who Should Attend
  • Project managers who wish to provide clients and stakeholders with better information on project status.
  • Project team members that must be prepared to identify, measure and report status on project metrics.
  • Project team members that wish to understand how dashboard reporting techniques will replace existing written reports. 
  • PMO personnel that will have the added responsibility for maintaining a metrics library. Clients and stakeholders that wish to understand how better metrics can lead to informed decision-making.
Performance Focus
What You Will Learn
Course Overview



Project Management Institute (PMI)® Professional Development Units (PDUs)

Technical Leadership Strategic Total
Project Management Professional (PMP)® 3.00 0 0 3.00
PMI Program Management Professional (PgMP)® 3.00 0 0 3.00
PMI Agile Certified Practitioner (PMI-ACP)® 0 0 0 0
PMI Scheduling Professional (PMI-SP)® 0 0 0 0
PMI Risk Management Professional (PMI-RMP)® 0 0 0 0
PMI Portfolio Management Professional (PfMP)® 0 0 0 0
PMI Professional in Business Analysis (PMI-PBA)® 0 0 0 0

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