ITIL® Foundation Course (G2G3)

This ITIL® 2011 Foundation course is designed to enable participants to understand the key principles, processes, functions, roles, and benefits that enable Service Management staff to deliver and support quality IT services to its customers. 

PREREQUISITES:

Service Management knowledge is beneficial, however, previous knowledge of ITIL® is not required to complete this course. This is the entry level to preparation for the ITIL® qualification.

COURSE LEVEL:

Basic


This course is not currently scheduled. If you are interested in enrolling, you can send us an email or request a free consultation for group training.


Loading course detail information ...

agile 2018