The human factor is a major challenge in every project. If conflicts and negative behavior are affecting your team’s ability to work cooperatively toward its goal, then this workshop is a must for you!
Successful people must, as Stephen Covey suggests, “be proactive, think win-win, seek first to understand and then to be understood.” This workshop provides you with the day-to-day tools to become a highly successful person and leader.
The goal of this course is to provide participants with the skills to set the context for and diagnose specific conflict situations; then, to evaluate and implement “enlightened” (win/win) solutions.
Basic project management training or equivalent experience
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