Conflict Resolution for Project Managers

The human factor is a major challenge in every project. If conflicts and negative behavior are affecting your team’s ability to work cooperatively toward its goal, then this workshop is a must for you!

Successful people must, as Stephen Covey suggests, “be proactive, think win-win, seek first to understand and then to be understood.” This workshop provides you with the day-to-day tools to become a highly successful person and leader.

The goal of this course is to provide participants with the skills to set the context for and diagnose specific conflict situations; then, to evaluate and implement “enlightened” (win/win) solutions.

PREREQUISITES:

Basic project management training or equivalent experience

COURSE LEVEL:

Intermediate/Advanced


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agile 2018